Call For A Free Consultation With Local Attorneys

9-1-1 Text Messaging Coming To Santa Rosa County

WEAR TV Channel 3 reports another Northwest Florida County is about to be able to text 9-1-1 besides Walton County. Residents in Santa Rosa will soon have the new tool at their disposal. They'll be able to text dispatchers directly. According to authorities, the service won't launch in Santa Rosa County until June 2016 but dispatchers are optimistic this new tool will help save lives. All fire and EMS calls are dispatched from the Emergency Operations Center in Milton except for land line calls made in Gulf Breeze. Dispatchers know they are an integral part of the puzzle and they play an important part in getting help to those in need. If it is easier for those in need to be able to text a dispatcher, it could make the job a little easier and more efficient. Ken Bass, 9-1-1 coordinator for Santa Rosa County, said over the last couple of years the county has made several upgrades in preparing for 9-1-1 text messaging.

"I think probably every 9-1-1 center can remember at least one time they've dealt with somebody that was in a dangerous situation that really didn't need to be talking on the phone and this is a perfect opportunity for that where they can text," Bass said. "It's silent, you don't have to worry about anybody hearing you and you can still get the help that you're looking for."

Escambia County hopes to be another county in Northwest Florida to receive 9-1-1 text messages. Unfortunately, they can't put a time frame on it. Both counties said texting during an emergency should never be a priority. Bass said, "Call if you can, text if you can't. It is going to be slower texting than it is talking on the phone."

Okaloosa County currently does not have text messaging capabilities. They do not have it budgeted and are looking to see what state funds are available.


No Comments

Leave a comment
Comment Information

Father And Son Team Working Together To Serve Our Clients

Our legal team consists of attorney Wm. Dennis Brannon and his son C. Paul Brannon. We work together as a father and son team to provide our clients with exceptional service and solutions in motor vehicle accident claims and other personal injury matters.

Contact Us Today
Email Us For A Response

We Handle Cases on a Contingency Fee Basis Tell Us About Your Case - Free Consultations

Bold labels are required.

Contact Information

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.


Privacy Policy

Fort Walton Beach
975 Mar Walt Drive
Fort Walton Beach, FL 32547

Phone: 850-659-2252
Fax: 850-864-4526
Fort Walton Beach Law Office Map

544 US Highway 90 East
Defuniak Springs, FL 32433

Phone: 850-659-2252
Fax: 850-864-4526
Map & Directions

Destin Office
4507 Furling Lane
Suite 214
Destin, FL 32541

Phone: 850-842-2573
Map & Directions