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Santa Rosa County Archives

9-1-1 Text Messaging Coming To Santa Rosa County

WEAR TV Channel 3 reports another Northwest Florida County is about to be able to text 9-1-1 besides Walton County. Residents in Santa Rosa will soon have the new tool at their disposal. They'll be able to text dispatchers directly. According to authorities, the service won't launch in Santa Rosa County until June 2016 but dispatchers are optimistic this new tool will help save lives. All fire and EMS calls are dispatched from the Emergency Operations Center in Milton except for land line calls made in Gulf Breeze. Dispatchers know they are an integral part of the puzzle and they play an important part in getting help to those in need. If it is easier for those in need to be able to text a dispatcher, it could make the job a little easier and more efficient. Ken Bass, 9-1-1 coordinator for Santa Rosa County, said over the last couple of years the county has made several upgrades in preparing for 9-1-1 text messaging.

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